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Operations

To achieve long-term success, franchise systems require operational excellence at all levels, from their stores to their supply chains. Other essential operational factors include franchisee support, recruitment, training, and retaining top talent. Find ideas, tips, and tools to enhance your franchise business operations.

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3 Multi-Unit Franchisees Talk About How They Hire, Fire, and Deal with problem Employees.
  • Multi-Unit Franchisee
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The Role of Cost of Goods, Labor, and Overtime When Considering the Sale of a Business.
  • David Ostrowe
  • 1,187 Reads 6 Shares
4 Multi-Unit Franchisees Talk About How They Encourage Innovation And Their Roles In Operations.
  • Multi-Unit Franchisee
  • 1,095 Reads 9 Shares
Hourly employee recruiting tips from executives at Bob Evans Restaurants and Cracker Barrel Old Country Store.
  • Multi-Unit Franchisee
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Why your business can't be as successful without a clearly defined and communicated org chart.
  • Jeff Bannon
  • 1,713 Reads 9 Shares
The latest monthly job figures confirm what most employers already know: it’s going to be another challenging year for retailers, restaurants, caterers, and hotels looking to staff up during the upcoming holiday season.
  • Jim Monroe
  • 1,529 Reads 2 Shares
8 franchisees discuss the kind of support they expect -- and want -- from their franchisors.
  • Sara Wykes
  • 2,786 Reads 45 Shares
The holiday season is a great time to think about how you can create unity and harmony with family involved in the business.
  • Kendall Rawls
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Culture is a critical part of all aspects of your business and should be considered a core foundation of your operating strategy
  • Kendall Rawls
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Handling workplace conflict in a manner where everyone wins.
  • Multi-Unit Franchisee
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These four trends are affecting the hourly worker space.
  • Multi-Unit Franchisee
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SPONSORED
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The success of the Scooter's Coffee franchise is based upon a commitment to quality products, fast and accurate service, and always delivering with warm smile.
Franchising may not be rocket science, but it is a lot like another type of science: cloning.
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Your key talent is looking for greater opportunity and your retention strategies must go beyond instilling culture and how much you can afford to pay them.
  • Kendall Rawls
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How to create a performance review process that has clear value and benefits the business and the employee.
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Protecting Yourself from Unexpected Employee Departures and From Competitors Poaching Your Key Talent.
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Does your training program bring in the customers - and make them want to come back?
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New Hiring Survey Finds Tightest Labor Market in Two Decades and Says That Will Help Push Hourly Wages Higher This Holiday Season.
  • Multi-Unit Franchisee
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AdvantaClean's founder and CEO says these 3 tips will improve your operations.
  • Jeff Dudan
  • 1,463 Reads 9 Shares
Low unemployment and rising minimum wages are making it difficult to find and keep quality employees in 2018. Increased labor costs are also having an effect on the bottom line, even as many franchisees increase their sales or raise prices.
  • Eddy Goldberg
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We recently wrapped HourMinds 2018, Snag's annual customer conference, where we hosted more than 350 brand and thought leaders to talk about the now and next of hourly work.
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Evaluating whether the right course of action is an external buy/sell or keeping it in the "family" with an internal buy/sell.
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Here's a simple, important method for grading your recruitment team's performance
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E-learning has earned its stripes as a convenient alternative to traditional corporate training models, which typically have involved flipcharts and laser pointers.
  • Nigel Davies
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Hiring great hourly employees can be difficult but is essential. Try these 6 questions to get better results.
  • Multi-Unit Franchisee
  • 1,913 Reads 33 Shares
Crisis Management - Are You Ready? Chicken Salad Chick Is!
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Try these 5 easy and inexpensive ideas to help retain the best employees for the long haul.
  • Multi-Unit Franchisee
  • 10,699 Reads 243 Shares
You need to get an early start on seasonal hiring. Here are 34 tips for getting great job applicants.
  • Liz Dillon
  • 4,785 Reads 20 Shares
So how do we do better? Especially today, in a time when record low unemployment and rising wages are prompting employees to at least consider improving their job situation, if not downright jumping ship.
  • Eddy Goldberg
  • 2,546 Reads 23 Shares
Study Finds the Job Candidate Experience is a Critical Part of the Application and Hiring Process.
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Vendors play a fundamental role in running a franchise business. They're essential partners to your success.
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