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CEO Profiles

To ensure success, brands must have someone in charge who will lead the organization through constant change and growth. Learn how franchise company CEOs are leading their brands to success through these revealing and in-depth profiles.



  • Franchise Update Media
    Franchise Update Media (FUM) is the trusted resource for the franchise industry. For 30 years, FUM has been the leader in providing valuable conferences, print publications and digital properties for Franchisors, Franchisees and Franchise Prospects.
  • MGH Advertising
    MGH is an ad agency. A PR agency. An interactive agency. A social media marketing agency. A fun agency. Celebrating 24 years in the industry, we're proud to be one of Ad Age’s 2019 Best Places to Work.
  • SOCi
    SOCi is a leading, next-generation SaaS solution for social media management and content discovery. SOCi's proprietary content scoring technology and...
  • Ceterus
    Multi-unit franchisees have unique accounting needs. Our specialized done-for-you accounting and bookkeeping solution takes care of everything with your multi-unit needs in mind. So you can focus on what matters.
  • Michael H. Seid & Associates
    MSA provides domestic and international franchise advisory services to franchisors and companies seeking to establish franchise and licensing systems.
UBreakiFix Franchise Opportunities Available
CEO Q&A: MBA or OTJ for leadership training?
  • Eddy Goldberg
  • 1,191 Reads 23 Shares
CEO Q&A: How do you transmit your culture to the front line?
  • Eddy Goldberg
  • 1,019 Reads 36 Shares
CEO Q&A: What is your biggest leadership challenge?
  • Eddy Goldberg
  • 1,026 Reads 5 Shares
CEO Q&A: What has inspired your leadership style?
  • Eddy Goldberg
  • 1,501 Reads 23 Shares
For John Nobis, CEO of Two Men and a Truck, a background in accounting, consulting, and IT are adding up to success.
  • Kerry Pipes
  • 1,367 Reads 56 Shares
8 franchise CEOs and presidents describe their leadership styles.
  • Eddy Goldberg
  • 1,449 Reads 23 Shares
Mr. Gatti's Pizza updates, remodels, revamps, and gets back into the franchising game
  • Kerry Pipes
  • 1,645 Reads 29 Shares
8 franchise CEOs leaders answer the question: "What is your role as CEO?"
  • Eddy Goldberg
  • 1,670 Reads 19 Shares
9Round founder has 5,000 worldwide units in his sights
  • Kerry Pipes
  • 2,352 Reads 168 Shares
With his first year as CEO of School of Rock under his belt, Rob Price has found his groove as he works to grow the 20-year-old brand that offers music education to kids all over the world.
  • Kerry Pipes
  • 8,332 Reads 523 Shares
Nicole Ossenfort is an inclusive leader. Since taking over as president and CEO of Liberty Tax earlier this year, she has made it a priority to be in regular contact with people from every level of the tax preparation brand, from franchisees to employees.
  • Kerry Pipes
  • 6,363 Reads 407 Shares
Dunkin' Franchise Opportunities Available
Life was full of promise when Tammy Whitworth and her husband Todd launched their first Window World franchise location in 1999 in Wilmington, North Carolina.
  • Kerry Pipes
  • 11,265 Reads 2,264 Shares
Larry Oberly, president and CEO of SpeedPro Imaging, knows from personal experience what it's like to be a franchisee. This provides him with an additional level of insight as he grows into his new role at SpeedPro.
  • Kerry Pipes
  • 9,771 Reads 156 Shares
Carl Howard has served at the helm of Fazoli's for the past decade. In that time, he has helped lead the brand through numerous challenges and successes, helping it become America's largest fast-casual Italian brand, a thriving and growing franchise with more than 200 locations in 26 states.
  • Kerry Pipes
  • 9,410 Reads 53 Shares
David Lopez made a bold move when he was 19 years old. He quit college, borrowed money, and opened his first business. Turns out he was pretty good at being an entrepreneur.
  • Kerry Pipes
  • 18,283 Reads 7 Shares
In a pivotal year with women's issues at the forefront and in the headlines for the wrong reasons, we've dedicated this issue and cover story to women who have persevered through obstacles of all kinds, made their way to the top of their profession as franchise executives, and who have set a positive example in the world of business and the world in general.
  • Sara Wykes
  • 11,913 Reads 41 Shares
The "better burger" marketplace may seem crowded, but for Wayback Burgers the competition makes for exciting challenges and opportunities.
  • Kerry Pipes
  • 14,826 Reads 2 Shares
Gary Findley will proudly tell you he was raised in the country and that’s where he picked up his work ethic.
  • Kerry Pipes
  • 3,627 Reads 505 Shares
Patrick Galleher is chairman and CEO of sweetFrog Frozen Yogurt. He's also an accomplished private equity executive who leads Boxwood Partners as its managing partner.
  • Kerry Pipes
  • 5,212 Reads 43 Shares
Mark Davis acquired a small restoration company called Rocky Mountain Catastrophe in Denver in 1996. He was just 27 and didn't know anything about the restoration industry.
  • Kerry Pipes
  • 1,926 Reads 2 Shares
Eric Casaburi, founder and CEO of Retro Fitness, has an open and transparent style. He also likes to lie on a bed of nails daily to meditate, relieve stress, and, he says, help improve his decision-making.
  • Kerry Pipes
  • 9,592 Reads 78 Shares
ZIPS Dry Cleaners Franchise Opportunities Available
Since co-founding the Bottle & Bottega brand 5 years ago, Nancy Bigley has learned how to lead a brand, trust in others, and has never stopped being nice to people.
  • By Eddy Goldberg
  • 2,408 Reads 8 Shares
Since co-founding BrightStar Care in 2002, Shelly Sun has led the company to 300 units - with more to come. Here's how she did it, and her plan to become a $3 billion, international company in the next 10 years.
  • Kerry Pipes
  • 3,417 Reads 4 Shares
Batteries Plus Bulbs CEO Russ Reynolds is thinking beyond the battery as he takes the brand in a newly expanded direction and chases $1 billion in annual sales, part 2: management style, personal, and bottom line.
  • Kerry Pipes
  • 3,264 Reads
Batteries Plus Bulbs CEO Russ Reynolds is taking the brand in a newly expanded direction as he chases $1 billion in annual sales.
  • Kerry Pipes
  • 4,868 Reads 13 Shares
Mike Bidwell, CEO and president of The Dwyer Group, discusses his career path from franchisee to the top of the C-suite at the 8-brand, $1 billion franchisor - larger now after acquiring Service Brands International (June 12) and The Grounds Guys of Canada (June 18).
  • Kerry Pipes
  • 2,535 Reads 4 Shares
Mike Bidwell, CEO and president of The Dwyer Group, discusses his career path from franchisee to the top of the C-suite at the 8-brand, $1 billion franchisor.
  • Kerry Pipes
  • 3,636 Reads 40 Shares
Julia Stewart, CEO and chair of DineEquity (Applebee's and IHOP), discusses her career in franchising, leadership attributes and skills, women leaders, networking, mentorship, and her path to the C-suite.
  • Kerry Pipes
  • 3,180 Reads 50 Shares
Julia Stewart, CEO and chair of DineEquity (Applebee's and IHOP), discusses her career in franchising, leadership attributes and skills, women leaders, and her path to the C-suite.
  • Kerry Pipes
  • 4,460 Reads 24 Shares
Rich Wilson needed to earn money for his college education. The way he saw it, he had two choices.
  • Kerry Pipes
  • 5,153 Reads 1 Shares

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