uBreakiFix Expands Midwest Footprint With Southern Illinois Locations
Saluki Screen Repair Stores Convert to Industry-Leading Tech Repair Brand in Jackson and Williamson Counties
May 21, 2019 // Franchising.com // CARBONDALE/MARION, Ill. - Tech repair stores formerly known as Saluki Screen Repair have rebranded two locations as uBreakiFix Carbondale and uBreakiFix Marion, at 859 E. Grand Avenue and 2801 #4 Civic Circle Boulevard, respectively. The Marion store will host its official grand opening event on May 29 at noon, and Carbondale will have its grand opening celebration on May 30 at 11 a.m.
uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between. To date, uBreakiFix has completed more than 5 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.
Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 350 locations nationwide, with most repairs completed in two hours or less.
These two locations are the first for owner Pryor Jordan, who is leading the conversion of both locations of Saluki Screen Repair to uBreakiFix. Jordan was drawn to uBreakiFix due to the brand’s expertise in repairing consoles, PCs and Macs, which allows the stores to expand their repair repertoires. Partnering with uBreakiFix also allows them to offer higher quality repairs at a more economical price point.
"When I moved to Southern Illinois, there was an obvious need for a quality phone repair shop in the area," Jordan said. "Saluki Screen Repair was started to provide affordable, high-quality phone repairs for residents in Carbondale and Marion. By partnering with uBreakiFix, we can improve the quality of repairs and customer service by having access to better parts, better tools, and the experience of uBreakiFix's network of technicians."
uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list.
uBreakiFix has more than 500 locations open across the U.S. and Canada. The brand opened nearly 130 new stores in 2018 and plans to increase growth in 2019. For more information on uBreakiFix franchising, visit http://ubreakifix.com/franchising.
“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into Carbondale and Marion, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”
uBreakiFix Carbondale is located at 859 E. Grand Ave., Carbondale, IL 62901 and can be reached at: 618-351-0130. uBreakiFix Marion is located at 2801 #4 Civic Circle Blvd., Marion, IL 62959 and can be reached at: (618) 944-4505. For more information and to view service menus, visit http://ubreakifix.com/locations/Carbondale and http://ubreakifix.com/locations/Marion.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2017, uBreakiFix expanded the partnership to include exclusive after sales support for Google Pixelbook customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2018, uBreakiFix also ranked #18 on Entrepreneur’s Franchise 500®, #1 in the Electronics Repair category, and #1 on the Top New Franchises list. For more information, visit http://www.ubreakifix.com.
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