Crowne Plaza® Changi Airport Celebrates 10th Anniversary with Achievement of ‘World’s Best Airport Hotel’ Title for Fourth Consecutive Year
March 22, 2018 // Franchising.com // 2018 is set to be a momentous year for Crowne Plaza® Changi Airport, with the achievement of two milestones - in addition to commemorating its 10th anniversary, the hotel has been named the World’s Best Airport Hotel and the Best Airport Hotel in Asia for the fourth consecutive year at the World Airport Awards.
Announced by Skytrax in Stockholm, Sweden on 21st March this year, the World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. Crowne Plaza Changi Airport emerged top in the category, based on 13.73 million airport survey questionnaires completed by over 100 nationalities of airport customers, between August 2017 to February 2018.
Commenting on the win, Mr Edward Plaisted, CEO of Skytrax said,“We congratulate Crowne Plaza Changi Airport for their remarkable achievement in being named the World’s Best Airport Hotel for the fourth consecutive year. This is a very competitive category, and the award recognises how well this hotel combines convenience, comfort and top quality service as an integrated package for today's travellers. Crowne Plaza Changi Airport performed highly in all of these categories, earning it the World’s Best Airport Hotel title.”
Bruno Cristol, General Manager, Crowne Plaza Changi Airport said:ame Surname, Job title, commented: “We are truly heartened to be awarded the title of the World’s Best Airport Hotel for the fourth year running. As we turn ten this year, this prestigious award comes as timely recognition of the hard work and dedication of our team over the past decade.
“From the day we opened our doors, guest experience has always come first. Our commitment lies in helping modern business travellers meet the hectic pace and challenges of today’s ‘always on’ environment, by combining the best facilities with great service so our guests can feel refreshed, accomplished and re-energised during their trip. Our guests need a hotel that enables a successful work and life blend. And that’s what Crowne Plaza does - because we’re all business, mostly."
“It fills us with deep gratitude to know that the tireless efforts of our team have once again been acknowledged on this well-respected global platform. We will strive to go from strength to strength, to continue delivering an experience that is ever more flexible, connected and memorable for our guests. With this major milestone, I would like to take this opportunity to thank all our guests, our owning company - OUE, IHG and last but not least, Changi Airport Group for the confidence and support through the years," he continued.
IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®.
IHG franchises, leases, manages or owns more than 5,300 hotels and nearly 800,000 guest rooms in almost 100 countries, with nearly 1,700 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 375,000 people work across IHG’s hotels and corporate offices globally.
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