Multi-Unit Franchisee Insight - Career Turning Point, Best Business Decision, & Hardest Lesson
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Multi-Unit Franchisee Insight - Career Turning Point, Best Business Decision, & Hardest Lesson

Multi-Unit Franchisee Insight - Career Turning Point, Best Business Decision, & Hardest Lesson

We talk to successful multi-unit operators regularly here at Franchise Update Media. These busy on-the-go people share great insight and wisdom with us through our profile stories in Multi-Unit Franchisee magazine. Here, from our archives, are some insightful responses from some of these franchisees.

 

What was the first major turning point in your career?
My husband and I first became Scooter's Coffee franchisees in 2004 in Omaha. Within six months, we made the decision to move to Kansas City as area developers for the brand. Bringing Scooter's to Kansas City launched us on an adventure that included both trials and victories--an adventure full of learning experiences that would launch us into the success we are so incredibly blessed to experience today.

What's the best business decision you've made?
Becoming a Scooter's Coffee franchisee.

Can you describe the hardest lesson learned?
We joined the Scooter's Coffee family when the franchise was very young. Opening stores in the Kansas City market with a brand that was not yet known was very challenging. The early days were tough. But I'm so thankful for those years because that is where we learned so much about this business and about ourselves. We always thought we had what it took to persevere, but having to develop those "perseverance muscles" has made me who I am today as a businesswoman. I love being able to share those experiences with other aspiring entrepreneurs and being a positive influence in the marketplace.
 Tracy Bouwens, multi-unit franchisee of Scooter's Coffee

 

What was the first major turning point in your career?
When I became the director of operations at Bojangles', because that's where I started developing my passion for the brand and had a lot of occupational growth. I would also say becoming a Bojangles' franchise owner was also a turning point, because I was able to use everything I had learned on the corporate side in my own business.

What's the best business decision you've made?
Becoming a franchise owner at Bojangles'.

Can you describe the hardest lesson learned?
There were a few site selections where I trusted my gut instead of doing the research and following the systems in place. And those locations really struggled for the first few years. Eventually they worked out, but I learned to always follow the procedures put in place, because that's what leads to success.
 Jeff Rigsby, multi-unit franchisee of Bojangles', Salsarita's Pizza, and Donatos

Published: September 9th, 2019

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