CEO Q&A: How Does Your Management Team Help You Lead?
In each issue of Franchise Update magazine, we profile franchise CEOs and presidents, asking each the same set of questions. Throughout the year, we'll be selecting one of those questions -- and providing answers from those profiles. If you want to learn more about these franchise leaders and their thoughts on other topics, just click the links with their responses to read their full profile.
This week we asked them about how their management team helps them lead.
Jon Nobis, CEO, Two Men and a Truck
The team not only implements the strategic direction, but also sets the tone for the culture we want to cultivate through their daily interactions with people. When the operations of any business are running smoothly, it significantly helps the leadership team operate from a position of opportunity instead of firefighting. When we empower great minds to come together and focus on "what's next" instead of "what just happened," we can accomplish amazing things. Read the full profile here.
Michael Poates, President and COO, Mr. Gatti's Pizza
Bringing to life our vision and our strategy with consistent tactical execution to both. They do it in a way that brings passion. Sometimes one leader's passion infects the group and helps to re-energize execution. When one needs a push, the others are there. That inspires me to be my best, even on days when it's tough! Read the full profile here.
Tammy Whitworth, Chair and CEO, Window World
They do a wonderful job of keeping me informed of the goals and timelines of their respective departments. With their day-to-day knowledge at my side, I can make informed decisions for the company. I rely greatly on them for that. Read the full profile here.
Brian Petranick, CEO and President, RiseMark Brands
We are all very much in sync on our strategic direction, our priorities, our culture, and our values. They enforce that messaging throughout the organization and franchise system. Read the full profile here.
Nicole Ossenfort, CEO and President, Liberty Tax
In short, members of my team think differently than I do. So they may present different ideas or opinions on business opportunities that help us make good decisions. Read the full profile here.
Rob Price, CEO and President, School of Rock
I look for people who have passion for and pride in their work. I look for them to solicit and offer direct feedback. I also think a sense of humor is incredibly important. Read the full profile here.
Larry Oberly, CEO and President, SpeedPro Imaging
They communicate very well. And when they see challenges to be addressed, they come with solutions. We work cohesively as a single unit as much as possible, all with the same goals. I look forward to the time when we're finishing each other's statements and we can look at each other and read each other's minds. That comfort level with each other allows for frank, open discussion and brainstorming. Read the full profile here.
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